Despite AI, personalisation and human touch will remain central to tourism experiences, say speakers at KTM 2026
At the KTM 2026 conference, industry speakers emphasized that while artificial intelligence and data-driven personalization are influencing travel, the core of tourism will still rely on human interaction and tailored service. They highlighted shifts in traveler preferences, the growing role of AI tools, and the impact of online reviews as key factors reshaping hospitality and tourism sectors in India.