Agentic AI is not a magic wand | Arundhati Bhattacharya, President and CEO at Salesforce, South Asia

Agentic AI is not a magic wand | Arundhati Bhattacharya, President and CEO at Salesforce, South Asia

Salesforce South Asia chief Arundhati Bhattacharya said that AI agents are not a cure‑all and urged leaders to weigh practical factors when integrating them or human staff. She highlighted the need for clear governance, ethical guidelines, workforce planning, skill development and realistic expectations to ensure technology supports business goals without unintended consequences and to align them with overall corporate strategy.