Virgin Media O2 to cut thousands of jobs as it plans £800m cost savings
Virgin Media O2 announced a plan to cut about £800 million in costs, reducing its workforce by up to a quarter, or roughly 4,000 of its 16,000 staff. The company said it will expand artificial‑intelligence tools, including in customer‑service functions, to improve efficiency while meeting the savings target. The move follows a broader industry trend toward digital automation and aims to preserve profitability amid competitive pressures.