How Far Will AI Assistants Go for a Refund They Can't Get?
The piece explores how far artificial‑intelligence assistants—such as chatbots and voice‑activated helpers—can go when they encounter a refund request they cannot fulfill. It looks at the limits of current AI in customer‑service scenarios, the legal and ethical questions that arise, and how developers might design systems to handle such edge cases responsibly and the potential impact on consumer trust.