‘I introduce myself to anyone who looks a bit jumpy’: a security guard’s take on anti-shoplifting fixes
An experienced retail security guard explains the most successful anti‑theft methods he uses. He starts by greeting customers who appear nervous, using a friendly approach to deter shoplifting. He also relies on modern tools such as high‑definition cameras and data‑driven monitoring. The guard argues that combining personal interaction with technology reduces losses more effectively than punitive measures alone.